30-Day Free Return Guarantee

At Marianao, your satisfaction is our top priority. If you’re not completely satisfied with your purchase, we offer a hassle-free 30-day return or exchange policy — at no cost to you.

What’s Covered

• You may return or exchange any regular-priced or promotional item within 30 days of delivery.
• Returns are free of charge — we’ll provide a prepaid return shipping label.
• Items must be unused, unwashed, and in their original condition and packaging to be eligible for a refund or exchange.

What’s Not Covered

• Items marked as final sale or non-returnable (clearly noted on the product page)
• Products that are damaged due to misuse, improper handling, or wear and tear
• Returns requested after 30 days from the delivery date

How to Start a Return

1. Contact our customer support team at support@marianao.store with your order number and reason for return.
2. We will send you a prepaid return shipping label and detailed return instructions.
3. Once we receive and inspect the returned item, we’ll issue a full refund to your original payment method or process your exchange request.

Refund Timeline

Refunds are typically processed within 5–7 business days after the returned item is received and approved. You will receive an email confirmation once your refund has been issued.

Questions?

For any return-related questions, please don’t hesitate to contact us:

Email: support@marianao.store.
Phone: +1 (424) 258-9428
Address: 3810 Midway Ave, Suite 290, Culver City, CA 90232, USA

We stand behind the quality of our products and are committed to making your shopping experience smooth, secure, and risk-free.